MASTER TERMS & CONDITIONS
Labor Services, Scheduling & Billing
Version 1.1 | Effective Date: January 14, 2026
1. Agreement & Acceptance
Any work performed pursuant to a quote, estimate, work order, or invoice constitutes acceptance of these Terms &
Conditions. These Terms, together with the applicable work order or estimate, constitute the entire agreement between
the parties.
2. Scheduling Commitments
Client acknowledges that Contractor schedules labor crews in advance based on Client-provided dates, scope,
sequencing, access requirements, and site readiness representations. Labor scheduling involves minimum labor
commitments.
3. Local Service Area (Billing Purposes Only)
Contractor routinely performs work both within and outside its primary operating region. The Local Service Area is
defined solely for billing purposes and does not limit where services are performed. For determining travel-related
charges, the Local Service Area includes locations within seventy-five (75) miles or approximately ninety (90) minutes of
travel time from Contractor’s primary office, under normal driving conditions, that do not require overnight lodging.
4. Cancellations, Schedule Changes & Travel Costs
Cancellations or schedule changes impact labor availability and committed costs. Labor charges apply based on notice
provided: More than 48 hours: no charge; 24–48 hours: 50% of scheduled labor; less than 24 hours: 100% of scheduled
labor. Scheduled labor is based on committed personnel and applicable minimums (4-hour day minimum; 8-hour night
minimum after 6:00 pm). For work outside the Local Service Area, Client is responsible for all reasonable travel
expenses incurred or committed, including non-refundable airfare, lodging, rental vehicles, mileage, parking, and
related fees.
5. Changes in Scope / Change Orders
Any work outside the originally agreed scope constitutes a change in scope and requires written authorization prior to
execution. Email authorization is acceptable. Direction to proceed without written authorization constitutes acceptance.
6. Invoicing & Payment Terms
Invoices are issued based on work performed, scheduled labor, committed travel, or approved milestones and are due
Net 30 from the invoice date unless otherwise stated in writing.
7. Invoice Disputes
Any dispute regarding an invoice must be submitted in writing within thirty (30) days of the invoice date. Failure to do so
constitutes acceptance of the invoice as issued.
8. Late Payments & CollectionsAmounts not paid when due accrue interest at 1.5% per month (18% per annum) or the maximum rate permitted by law.
Client is responsible for reasonable collection costs, including attorney fees. Contractor may suspend work on overdue
accounts.
9. Governing Law
This Agreement is governed by the laws of the state in which Contractor’s principal office is located.
10. Limitation of Liability
Contractor’s total liability arising out of the services shall not exceed the amount paid for the services giving rise to the
claim. In no event shall Contractor be liable for indirect, incidental, or consequential damages.
11. No Waiver
Failure to enforce any provision does not constitute a waiver of future enforcement.
12. Severability
If any provision is held unenforceable, the remaining provisions remain in full force and effect.
13. Survival
Payment, collection, limitation of liability, and governing law provisions survive completion or termination of services.
14. Flexibility & Good-Faith Adjustments
Contractor may, at its discretion, waive or adjust charges as a courtesy. Such adjustments do not constitute a waiver of
rights.
